Communication & Planning Skills Training

If you are a manager or officer at any level in business, government, or industry, you must write reports. Whether you want to or not, you write to explain things, to smooth relationships and to convince others of the value of some course of action. Writing must be clear, concise, complete, and correct. It must also convey your message in a courteous    tone. The training will help you to identify the range of this kind of writing, the forms it takes, and the persuasive techniques it requires.

When you have completed this course you will be able to define the key concepts associated with Advanced Report Writing, minutes taking and you will be able to: Identify the main obstacles to effective Report Writing and how to avoid them; Understand the nature of a Technical Report and Project Report; Write from the perspective of the writer and the   reader

Course Objective

At the end of the course, students should be able to:

• To learn the value of good written
• To prepare reports and proposals that inform, persuade, and provide
• To learn how to proofread your work so you are confident it is clear, concise, complete, and
• To provide an opportunity to apply these skills in real work
• Understand the necessity for accurate and effective written and verbal communication
• Understand the basic concepts, principles, techniques and proficiency required for
• Design and implement appropriate communication systems and procedures in various settings

Course Outline.

Expected Training Outcomes

• Advanced Report Writing skills
• The functions of communication
• Barriers to effective communication
• Advanced Report writing skills – Sentences; tips on joining words and punctuation
• Some common report writing faults to avoid
• Writing good paragraphs
• Transitions and ordering the parts
• Overcoming writer’s block: subjectivity; objectivity and bias
• Mapping your business process for effective communication and report writing
• Data collection and analysis for report writing
• Writing of: project proposals and technical reports
• Project progress report template
• Conducting meetings
• Minutes taking

Main Training Modules

Introduction to Communication Skills

• The Concept of Communication
• Introduction to Communication Theory
• The Communication Process
• Elements/Aspects of communication
• Forms/Classification of Communication
• Importance of Good Communication

Communication Media

• Introduction to Communication Media
• Oral Communication media
• Written Communication media
• Visual Communication media
• Audio – Visual Communication media
• Technological Developments in the Communication media