Information Technology & Communication Training for Executive Assistants.

Information Technology & Communication Training for Executive Assistants.

Information Technology & Communication Training for Executive Assistants.

An executive assistant is an administrative professional that assists the executive of a company in daily schedules, tasks, and other company projects. Assistants can be required to possess a variety of skills to be effective in their jobs.

Course Preamble.
Upon completion of this course, the learner will have sufficient practical computer knowledge, communication &
secretarial skills to enable him/her to deal with the tasks required for the everyday running of an administrative
office.
Expected Training Outcomes
The learner will understand theoretical and practical knowledge, information, and tasks related to the administration of a
computerized office and basic bookkeeping principles. The learner will also acquire the ability to apply such
knowledge and understanding of the solution of everyday and complex situations with creativity, which may
lead to further academic or vocational learning. On completion of this course, the learner will:
ü Be able to develop a strategy for making meetings more efficient and productive (logistical & coordinating
responsibilities before, during and after the meeting)
ü Be able to address Various Office Bearers in Speech, in Letter Writing and when with Spouses (Heads of
State, Heads of Government, Diplomats, etc.)
ü Operate a computer, and other office equipment, gain confidence with hardware and ICT principles in every
office environment;
ü Gain Knowledge in Word Processing using Microsoft Word: creating documents; formatting; mail merging;
customization; proofing and printing of your correspondence;
ü Acquire skills in spreadsheets with Microsoft Excel: formulas; functions; creating graphs and charts for your
financial data;
ü Maximize your presentation skills using PowerPoint for the creation effective presentations;
ü Learn all about the Internet and E-mail: web browsing; internet terminology; searching; organising your email; keeping records; sending and receiving e-mails; creating and managing your contacts for faster
communication
ü Assess, evaluate and interpret facts and situations related to the office ICT environment and apply problem
solving techniques

 

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