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Office Management & Documentation Skills Training

Office Management & Documentation Skills Course.

Course Overview.
This hands-on skill-based training will cover the strategies, tools, and technologies used to capture, categorize,manage, store, preserve (archive), and deliver documents and records in support of business processes and most importantly compliance of the same.
Training Modules
Strategy and understanding key elements of Documents & Records Management Compliance
• Introduce document and records management
• ISO 15489 Part 1 and Part 2 overview
• Business case and drivers
• Business requirements for managing document and records
• Managing information as an asset
• Understanding the terminology
• Document and records management strategies
• Concepts and set up components
• Document and records lifecycle
Capture and storage management
• Storage and handling
• Preservation and archiving
• Metadata and indexing
• Classification schemes
• Searching and retrieving
• Controls and security
• Legislation, standards and regulation
Process and delivery
• Information gathering: audit and survey
• Building a business case
• Business requirements
• ISO 15489 Part 1
• How to set ISO 15489 policies and standards
• Assigning responsibilities and authorities
• Establishing procedures and guidelines
• Business classification scheme
• IT infrastructure details
• Model office and rollout
Implementation Planning
• Implementation planning
• ISO 15489 Part 2
• Designing, implementing and administering specialized systems for managing records
• Integrating records management into business systems and processes
• Information audit: monitoring compliance
• Project and program planning
Way forward After the Training
Participants will develop a work plan through the help of facilitators that stipulates application of skills
acquired in improving their organizations. ASPM will monitor implementation progress after the training.
Training Evaluation:
Participants will undertake a simple assessment before the training to gauge knowledge and skills and another assessment will be done after the training in-order to demonstrate knowledge gained through the training.

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