Quality Assurance/Quality Improvement Training

Well managed organization’s understand quality, great organization’s implement it. An ineffective QMS can cost you time, money and customers. That’s why it’s important to get it right from the start. Using a step-by-step approach, you’ll learn how to develop an implementation plan, create necessary documentation, monitor your QMS and achieve continual quality improvement. The course also will aim at providing leadership and understanding how to implement quality management system in an organization.

Course Objectives.

By the end of this course the course aims at;

• Develop the confidence to apply this knowledge within your organization
• Gain an in-depth knowledge of the requirements of 9001
• Perform a detailed gap analysis and project plan
• Know what each clause requires for effective implementation
• Develop the management skills to effectively lead the implementation of an effective ISO 9001:2015 management system within your organization

Learning Contents

• The history and development of ISO 9001
• The Quality Management System and ISO 9001:2015 main requirements
• The benefits of a QMS
• The terms and definitions QMS use
• The Key concepts, principles and structure QMS
• Implement ISO 9001:2015 following the PDCA cycle
• Implement key concepts and requirements of ISO 9001:2015
• Interpret key concepts and requirements of ISO 9001:2015 from an implementation perspective
• Identify the benefits of effective implementation of a QMS
• Conduct a gap analysis of an organization’s current position about ISO 9001:2015
• Identify leadership skills including
• Leading the implementation project
• Support and planning tools
• Leading organizational change
• Effective delegation, and Motivation
• Cases studies and examples discussion 

Way forward After the Training

Participants will develop a work plan through the help of facilitators that stipulates application of skills acquired in improving their organizations. ASPM will monitor implementation progress after the training.

Training Evaluation:

Participants will undertake a simple assessment before the training to gauge knowledge, another assessment will be done after the training in-order to demonstrate knowledge gained through the training.