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Secretarial & Office Administration (SOM)

An administrator/executive assistant is responsible for providing financial services, budget preparation, procurement, travel arrangements, property control, and general administration. They offer services, advice and guidance to the programs, sections and offices within the Institute as endeavor to ensure sound and efficient financial management of resources and funds, in accordance with institutional financial rules and regulations, established policies and procedures, and specific donor requirements.

This training is therefore designed to help the administration staff in the institution to build and project confidence, keep conversations focused and productive, exhibit knowledge and credibility and exert influence in everyday interactions.

Participants will be able to create a powerful alliance with superiors and enhance a professional profile within the organization. Discussions will also examine the essential relationship-building skills will help in the development of workable strategies and establish one’s authority and get ideas noticed. Another focus will be the impartation of skills that are needed to make a difference and grow in one’s career and in the organization. To excel in this rapidly changing work environment, one needs more skills than ever before – like understanding the organization’s business, managing change, communicating strategically, leading, working in teams and juggling new assignments with current responsibilities.

Course CodeCourse Name ImageEnroll
SOM1Advanced Executive Office Administration and Secretarial Skills
SOM2Basic Executive Office Administration and Secretarial skills
SOM3Secretarial & Office Administration
SOM4Office Management & Documentation Skills
SOM5Communication & Planning Skills for Administrative Professionals
SOM6The Effective Office Management and Administrators Program
SOM7Professional Secretarial and Administrative Skills
SOM8NGO Management and Administration
SOM9Professional Minute Taking and Report Writing Skills
SOM10Public Relations for Secretaries
SOM11Reception, Switchboard and Telephone Techniques
SOM12Advanced Report Writing Skills
SOM13Skills for the Administrative Assistant
SOM14Speech Writing Skills
SOM15Effective Writing and Presentation Skills
SOM16Customer Care & Communication Skills Training
SOM17Front Office Management Training
SOM18Events Planning & Management
SOM19Proficiency Skills for Clerical Officers
SOM20Office Management & Documentation Skills
SOM21Training of Trainers
SOM22Translation & Interpretation
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