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Secretarial & Office Administration (SOM)

An administrator/executive assistant is responsible for providing financial services, budget preparation, procurement, travel arrangements, property control, and general administration. They offer services, advice and guidance to the programs, sections and offices within the Institute as endeavor to ensure sound and efficient financial management of resources and funds, in accordance with institutional financial rules and regulations, established policies and procedures, and specific donor requirements.

This training is therefore designed to help the administration staff in the institution to build and project confidence, keep conversations focused and productive, exhibit knowledge and credibility and exert influence in everyday interactions.

Participants will be able to create a powerful alliance with superiors and enhance a professional profile within the organization. Discussions will also examine the essential relationship-building skills will help in the development of workable strategies and establish one’s authority and get ideas noticed. Another focus will be the impartation of skills that are needed to make a difference and grow in one’s career and in the organization. To excel in this rapidly changing work environment, one needs more skills than ever before – like understanding the organization’s business, managing change, communicating strategically, leading, working in teams and juggling new assignments with current responsibilities.

Course CodeCourse NameEnroll
SOM1Advanced Executive Office Administration and Secretarial SkillsCourse Details
SOM2Basic Executive Office Administration and Secretarial skillsCourse Details
SOM3Secretarial & Office AdministrationCourse Details
SOM4Office Management & Documentation SkillsCourse Details
SOM5Communication & Planning Skills for Administrative ProfessionalsCourse Details
SOM6The Effective Office Management and Administrators ProgramCourse Details
SOM7Professional Secretarial and Administrative SkillsCourse Details
SOM8NGO Management and AdministrationCourse Details
SOM9Professional Minute Taking and Report Writing SkillsCourse Details
SOM10Public Relations for SecretariesCourse Details
SOM11Reception, Switchboard and Telephone TechniquesCourse Details
SOM12Advanced Report Writing SkillsCourse Details
SOM13Skills for the Administrative AssistantCourse Details
SOM14Speech Writing SkillsCourse Details
SOM15Effective Writing and Presentation SkillsCourse Details
SOM16Customer Care & Communication Skills TrainingCourse Details
SOM17Front Office Management TrainingCourse Details
SOM18Events Planning & ManagementCourse Details
SOM19Proficiency Skills for Clerical OfficersCourse Details
SOM20Office Management & Documentation SkillsCourse Details
SOM21Training of TrainersCourse Details
SOM22Translation & InterpretationCourse Details
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