Terms and Conditions
Introduction
Africa School of Project Management (ASPM) offers a range of training courses covering diverse topics and disciplines. These courses are delivered through various mediums, such as face-to-face sessions, online platforms, webinars, and other suitable channels.
Educational Materials: Participants in ASPM training courses receive relevant materials, including course outlines, study materials, and reference resources.
Support and Communication: ASPM provides support to participants throughout the training process via email, messaging platforms, or other means to address inquiries and ensure a smooth learning experience.
Face-to-Face Training: For face-to-face training, ASPM may offer refreshments and lunch as specified in the course details.
Limitations, Restrictions, and Exclusions: Availability and Changes: ASPM reserves the right to modify or discontinue any training course or service without prior notice. The availability of courses, trainers, or materials may vary.
Cancellation and Refunds: Cancellation and refund policies vary by course. Users should review policies before booking. ASPM may charge an admin fee for cancellations or substitutions.
Intellectual Property Rights: Users have a non-exclusive license to use ASPM materials for training but are prohibited from unauthorized reproduction or distribution.
Non-Attendance: Failure to attend a booked training course without prior notice results in course fee forfeiture.
Technology: ASPM does not guarantee uninterrupted access to online course content, and users are responsible for meeting technical requirements.
Liability: ASPM is not liable for user actions based on course information, and opinions expressed by trainers are their own.
Changes by ASPM: ASPM may alter or cancel courses in extreme circumstances, offering alternatives or refunds as per the cancellation policy.
Travel Costs: Users are responsible for travel expenses to face-to-face training, and ASPM does not reimburse travel costs.
Responsibilities and Obligations of the User or Customer:
By booking ASPM training courses, users agree to provide accurate information, comply with terms, make timely payments, and adhere to cancellation and substitution procedures. Users are responsible for technical requirements and behavior during courses.
Rules for Acceptable Conduct, Account Creation, and Password Protection:
Acceptable Conduct: Users agree to behave respectfully and professionally during courses, with inappropriate conduct leading to removal without refunds.
Account Creation: Users creating accounts must provide accurate information and update it as necessary. ASPM may suspend or terminate accounts with inaccurate information.
Password Protection: Users are responsible for password security. ASPM is not liable for unauthorized access due to user negligence.
User Data Collection, Use, Storage, and Protection:
Data Collection: ASPM collects personal information during the booking process and course interactions for course delivery and improvement.
Data Use: User data is used for course delivery and may be shared with trainers for administration.
Data Storage: User data is stored securely and in compliance with data protection laws.
Data Protection: While ASPM takes measures to protect user data, users are encouraged to create strong passwords.
Data Sharing: ASPM may share user data with trainers for course administration, and user consent is required for third-party marketing.
Data Retention: User data is retained as necessary for course purposes and legal requirements.
Company’s Privacy Policy and Data Handling Practices:
Privacy Policy: ASPM maintains a comprehensive Privacy Policy detailing data handling practices.
Data Handling Practices: ASPM follows industry best practices and legal requirements for secure data handling.
Ownership of Content, Trademarks, Copyrights, and Intellectual Property:
Content Ownership: Training materials are owned by ASPM, and users have a limited license for personal and educational use.
Trademarks: ASPM’s trademarks are its property, and unauthorized use is prohibited.
Copyrights: Users may not reproduce or use copyrighted materials without ASPM’s written permission.
User-Generated Content: Users may submit user-generated content, granting ASPM a license for educational and promotional purposes.
Dispute Resolution, Jurisdiction, and Venue:
Dispute Resolution Methods: Disputes may be resolved through negotiations, arbitration, mediation, or litigation.
Arbitration: Arbitration follows the rules of the chosen provider, with the arbitrator’s decision binding and enforceable.
Mediation: Mediation is a non-binding process aimed at reaching a mutually acceptable resolution.
Litigation: Legal proceedings will be conducted in the appropriate court, with Kenya as the exclusive jurisdiction.
Termination of Agreement or Service:
Breach of Terms: ASPM can terminate the agreement and access to courses for user breaches without issuing a refund.
Non-Payment: Failure to make full payment may result in termination of course access.
Disruptive Behavior: ASPM reserves the right to terminate access for disruptive behavior.
Other Termination Circumstances: ASPM may terminate courses due to unforeseen circumstances, providing alternative solutions or rescheduling.
Limitation of Liability and Disclaimer:
Limitation of Liability: ASPM is not liable for damages or losses arising from course use, disruptions, or user actions.
Disclaimer – “As Is” Service: ASPM provides courses “as is” without warranties, and users acknowledge usage at their own risk.
Indemnification:
Users agree to indemnify ASPM against claims arising from their use, breach of terms, or violations of laws.
Governing Law:
These terms are governed by Kenyan law, with disputes subject to Kenyan courts’ exclusive jurisdiction.
Entire Agreement:
These terms, along with referenced documents, constitute the entire agreement between users and ASPM, superseding any prior agreements or representations.