Africa School of Project Management (ASPM) Terms and Conditions

Introduction

Africa School of Project Management (ASPM) offers a variety of training courses, including face-to-face, online, and webinar formats, across diverse topics and disciplines.

• Educational Materials: Participants receive course outlines, study materials, and relevant resources.
• Support and Communication: ASPM offers continuous support through email and messaging to address inquiries.
• Face-to-Face Training: For face-to-face sessions, ASPM may provide refreshments and lunch as specified in the course details.

Limitations, Restrictions, and Exclusions

• Availability and Changes: ASPM reserves the right to modify or discontinue courses or services without prior notice. Course availability and trainer assignments may vary.
• Cancellation and Refunds: Policies for cancellations and refunds vary by course. An administrative fee may apply for cancellations or substitutions.
• Intellectual Property: Users have a non-exclusive license to use course materials for personal educational purposes. Unauthorized distribution is prohibited.
• Non-Attendance: Course fees are non-refundable if users fail to attend without prior notice.
• Technology Requirements: ASPM does not guarantee uninterrupted access to online courses, and users must meet technical requirements.
• Liability: ASPM is not liable for user actions based on course information. Opinions expressed by trainers are their own.

Responsibilities and Obligations of Users

By booking ASPM courses, users agree to provide accurate information, make timely payments, adhere to terms, and meet technical requirements for online access.

Data Protection, Privacy, and Consent

1. Overview of Data Protection Commitment
ASPM is committed to safeguarding user data in compliance with the General Data Protection Regulation (GDPR), the EU Data Protection Act, and relevant Kenyan data protection laws. This commitment applies to all personal data collected from users in connection with course registration, participation, and marketing activities.

2. Legal Basis for Data Collection
ASPM collects and processes user data on the basis of legitimate interest, contract performance, and explicit consent where necessary (e.g., for using client images for marketing). This approach aligns with the GDPR principle of lawfulness, fairness, and transparency.

3. Types of Data Collected
The data ASPM may collect includes:

• Personal Information: Name, contact information, and professional details during registration.
• Training and Course Data: Information on course interactions, preferences, and progress.
• Images and Videos: Photos and videos of participants taken during training sessions, with explicit consent for marketing use.
• Technical Data: Information from online interactions, including IP addresses, device data, and session details, for improving user experience.

4. Marketing and Use of Photos and Videos

• Photo and Video Consent: ASPM requests explicit consent from users to use images or videos for marketing on platforms such as ASPM’s website, social media, and promotional materials. Consent is collected on evaluation forms, giving users the option to authorize or decline the use of their images.
• Purpose of Image Collection: Images and videos collected with consent are used strictly for promotional purposes, such as showcasing training experiences.
• Right to Withdraw Consent: Users may withdraw consent at any time by contacting ASPM’s support team. Upon withdrawal, ASPM will cease using the user’s image in new materials and remove them from existing marketing platforms where feasible.

5. Data Minimization and Purpose Limitation
ASPM adheres to the GDPR principles of data minimization and purpose limitation. ASPM will only collect data that is strictly necessary for training and promotional purposes, and data will not be processed for purposes beyond those for which users have provided consent.

Data Collection, Use, Storage, and Security

1. Data Collection
ASPM collects personal data to deliver courses, process registrations, support customer interactions, and for quality improvement.

2. Data Use
Data is used only for course administration, support, and, where applicable, promotional purposes, provided explicit consent has been granted.

3. Data Storage
User data is stored in secure systems following industry best practices and data protection regulations. ASPM ensures that physical and digital safeguards, such as encryption and restricted access, are in place.

4. Data Protection Measures
ASPM has implemented appropriate technical and organizational measures, including:

• Data Encryption: Sensitive user data is encrypted to ensure secure storage and transmission.
• Access Control: Access to personal data is restricted to authorized personnel.
• Regular Audits: Regular audits and assessments are conducted to ensure data security and compliance with applicable laws.

5. Data Sharing
ASPM may share user data only when necessary, such as:

• With Trainers: To facilitate course administration.
• With Third-Party Service Providers: For processing purposes, including payment processors, subject to strict confidentiality agreements.
• With Consent: User data will not be shared with third parties for marketing purposes without explicit consent.

6. Data Retention
ASPM retains user data only for as long as necessary for the purposes stated or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

Privacy Policy and Data Handling Practices

ASPM maintains a comprehensive Privacy Policy, accessible to users, which details all aspects of data handling, including the collection, use, and storage of personal information.

User Rights Under Data Protection Laws

Under GDPR and applicable data protection laws, users have the following rights:

• Right to Access: Users may request access to their personal data held by ASPM.
• Right to Rectification: Users can request correction of inaccurate data.
• Right to Erasure (Right to Be Forgotten): Users have the right to request data deletion in certain circumstances.
• Right to Restriction of Processing: Users can request restricted processing of their data.
• Right to Data Portability: Users have the right to obtain their data in a commonly used format.
• Right to Object: Users may object to the processing of their data for specific purposes.
• Right to Withdraw Consent: Users can withdraw consent for data processing at any time.

To exercise these rights, users may contact ASPM’s Data Protection Officer (DPO) or support team. ASPM will respond within the timeframes required by law.

Account Creation, Password Protection, and Conduct

• Account Creation: Users must provide accurate information when creating accounts.
• Password Protection: Users are responsible for password security. ASPM is not liable for unauthorized access due to user negligence.
• Conduct: Users agree to professional conduct during courses. Inappropriate conduct may result in removal without refund.

Dispute Resolution and Jurisdiction

• Dispute Resolution: Disputes will be addressed through negotiation, arbitration, or mediation.
• Jurisdiction: Kenyan law governs these terms, with disputes subject to Kenya’s courts.

Termination of Agreement

ASPM reserves the right to terminate agreements and course access due to:

• Breach of Terms: User breaches of terms may result in termination without refunds.
• Non-Payment: Failure to pay may lead to access termination.
• Disruptive Behavior: Disruptive behavior can lead to course access termination.

Limitation of Liability and Disclaimer

ASPM provides courses “as is” and is not liable for damages, losses, or interruptions. Users assume usage risks and ASPM’s liability is limited to the extent permissible by law.

Indemnification

Users agree to indemnify ASPM against claims arising from their course use, breach of terms, or legal violations.

Governing Law and Entire Agreement

These terms are governed by Kenyan law, constituting the entire agreement between ASPM and users, superseding prior agreements.

This revised version ensures detailed data protection measures, transparency in data processing, and outlines user rights under GDPR and relevant regulations. Let me know if you need further clarifications or additions.