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Leadership Skills for Supervisors – Communication, Coaching, and Conflict Resolution Training

April 15 @ 8:00 am - April 26 @ 5:00 pm EAT

Leadership Skills for Supervisors – Communication, Coaching, and Conflict Resolution Course

 Course Objectives.

On completion of the programme participants should be able to:

  • Develop more flexibility to use other leadership
  • Institute effective and efficient communication skills
  • Apply effective leadership skills
  • Promote good relationships at workplace
  • Prioritize, plan, and manage their time.
  • Search for ways to overcome communication barriers.
  • Determine ways they can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to engage in productive rather than toxic debate, and to make conflict a powerful force for creative, well-rounded solutions to problems.

Main Modules.

  • Introduction to Leadership
  • Sources of power for leaders
  • Defining Power and Influence
  • Leadership Styles
  • What Makes a Good Leader?
  • What Successful Leaders Do
  • New Functions of Management
  • Strategic Management
  • Human Resources management
  • The Communication Cycle
  • Types of Communication
  • Communication as a Leadership Tool
  • Managing Your Time and Your Energy
  • Interpersonal relationship skills
  • Delegation skills
  • Motivation Tools
  • Health and Safety issues at work
  • Stress management
  • Relationship Management
  • Dealing with Conflict and Difficult Issues
  • Grievance Handling and Disputes Settlement
  • Employee Development Models.

    Way forward After the Training

Participants will develop a work plan through the help of facilitators that stipulates application of skills acquired in improving their organizations. ASPM will monitor implementation progress after the training.

     Training Evaluation:

Participants will undertake a simple need assessment before the training to identify the knowledge gaps and also after the training   so as to monitor knowledge and skills gained through the training

Leadership Skills
April 15 @ 8:00 am - April 26 @ 5:00 pm
Event Categories: ,


+254 737 022726


Nairobi Kenya + Google Map
+254 737 022726

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