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Leadership Skills for Supervisors – Communication, Coaching, and Conflict Resolution Training

June 3 @ 8:00 am - June 14 @ 5:00 pm EAT

Leadership Skills for Supervisors – Communication, Coaching, and Conflict Resolution Course

 Course Objectives.

On completion of the programme participants should be able to:

  • Develop more flexibility to use other leadership
  • Institute effective and efficient communication skills
  • Apply effective leadership skills
  • Promote good relationships at workplace
  • Prioritize, plan, and manage their time.
  • Search for ways to overcome communication barriers.
  • Determine ways they can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to engage in productive rather than toxic debate, and to make conflict a powerful force for creative, well-rounded solutions to problems.

Main Modules.

  • Introduction to Leadership
  • Sources of power for leaders
  • Defining Power and Influence
  • Leadership Styles
  • What Makes a Good Leader?
  • What Successful Leaders Do
  • New Functions of Management
  • Strategic Management
  • Human Resources management
  • The Communication Cycle
  • Types of Communication
  • Communication as a Leadership Tool
  • Managing Your Time and Your Energy
  • Interpersonal relationship skills
  • Delegation skills
  • Motivation Tools
  • Health and Safety issues at work
  • Stress management
  • Relationship Management
  • Dealing with Conflict and Difficult Issues
  • Grievance Handling and Disputes Settlement
  • Employee Development Models.

    Way forward After the Training

Participants will develop a work plan through the help of facilitators that stipulates application of skills acquired in improving their organizations. ASPM will monitor implementation progress after the training.

     Training Evaluation:

Participants will undertake a simple need assessment before the training to identify the knowledge gaps and also after the training   so as to monitor knowledge and skills gained through the training

Leadership Skills
June 3 @ 8:00 am - June 14 @ 5:00 pm
Event Categories: ,


+254 737 022726


Nairobi Kenya + Google Map
+254 737 022726

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