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International Protocol, Ethics & Etiquette Management Course.

March 11 - March 22

International Protocol, Ethics & Etiquette Management Training
To introduce the participants to the written-down ceremonial aspects of protocol
procedures, etiquette, rules of courtesy in society, more so in the diplomatic corp and
adherence to precedence (stare decisis)
Course outline
I. Overview and origin of General Diplomacy
II. History of Precedence
III. Meaning of Diplomatic Protocol
IV. Importance of Diplomatic Protocol
V. Key Elements of Diplomatic Protocol
VI. Growth and Development of Issues in Diplomatic Practice
VII. Significance of Diplomatic Practice
VIII. Protocol and Etiquette
First Contact
> How to introduce oneself [facilitator-participants]
> How to introduce another person
Diplomacy and Protocol
> What is Protocol?
> Origin and History?
> Why is it still important today?
Different Protocols
> National
> Diplomatic
> International
> Business and ‘Daily Life’ Protocol
Protocol in a Global World
> Influence of a multicultural environment on behaviour and protocol
> Difference in Behaviour
> Gestures and Body Languages
Dress Code
> Which attire for which event?
> Formal and Informal
> Colours – blue, black, grey suits, ties,
> African Attire – especially at the UN General Assembly
> What is Precedence?
> Dean of the Diplomatic Corp
> Why, Where and When?
> Analysis of Lists of Precedence
> When to give?
> What to give?
Code of Conduct – Ethics
Organizing an Event
> How to Organize Conferences and Ceremonies
> The Concept [Successful]
> The Preparations
> The Event Proper – Timings/Order of Speeches
> Post-Event Activities
> Different Settings for for a Meeting/Conference
> Key Elements sine qua non to organizing a successful visit
> Preliminaries – official, semi-official, informal, sounding if multilateral
> Drafting the Program/Agenda
> The Visit – Travel Bookings/Reception/Accommodations etc
Protocol and the Media
> The Event and the Media
Diplomatic Relations and Protocol
> The basis of Diplomatic Relations
> Congress of Vienna
> The UN Charter (1945)
> Role of the Diplomat under the VCDR
> Meddling in the Internal Affairs of a Receiving State
> Privileges and Immunities
> Behaviour of the Diplomat in the Receiving State .[bout de papier, cultural sensitivity, decorum, socials…]
Diplomatic Etiquette
> Greetings and Introduction
> Forms of Greetings
> How to Introduce a VIP
> Name Tags and ID Cards
Calling and Business Cards
> What to write?
> When to give?
> How to Hand Them
Correct Form of Address
> Verbal/Conversational
> In Writing
Correspondence and Other Instruments of Diplomatic Communication
> The Different Communications and Their Rules
> The Verbal Note [Note Verbale]
> Language of Diplomacy
> Netiquette [Cellphone]
General Behaviour
> How to Behave
> Conversation
> Deportment
> Toasts
> How to Applaud
Way forward After the Training
Participants will develop a work plan through the help of facilitators that stipulates application of skills
acquired in improving their organizations. ASPM will monitor implementation progress after the training.
Training Evaluation:
Participants will undertake a simple assessment before the training to gauge knowledge and skills, another
assessment will be done after the training in-order to demonstrate knowledge gained through the training

International Protocol, Ethics & Etiquette Management
March 11 - March 22
Event Category:


+254 737 022726


Nairobi Kenya + Google Map
+254 737 022726

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