Leadership Skills for Supervisors – Communication, Coaching, and Conflict Resolution Training

Leadership Skills for Supervisors – Communication, Coaching, and Conflict Resolution Course

 Course Objectives.

On completion of the programme participants should be able to:

• Develop more flexibility to use other leadership
• Institute effective and efficient communication skills
• Apply effective leadership skills
• Promote good relationships at workplace
• Prioritize, plan, and manage their time.
• Search for ways to overcome communication barriers.
• Determine ways they can meet the needs of employees and co-workers through communication and coaching.
• Explore ways to engage in productive rather than toxic debate, and to make conflict a powerful force for creative, well-rounded solutions to problems.

Main Modules.

• Introduction to Leadership
• Sources of power for leaders
• Defining Power and Influence
• Leadership Styles
• What Makes a Good Leader?
• What Successful Leaders Do
• New Functions of Management
• Strategic Management
• Human Resources management
• The Communication Cycle
• Types of Communication
• Communication as a Leadership Tool
• Managing Your Time and Your Energy
• Interpersonal relationship skills
• Delegation skills
• Motivation Tools
• Health and Safety issues at work
• Stress management
• Relationship Management
• Dealing with Conflict and Difficult Issues
• Grievance Handling and Disputes Settlement
• Employee Development Models.

    Way forward After the Training

Participants will develop a work plan through the help of facilitators that stipulates application of skills acquired in improving their organizations. ASPM will monitor implementation progress after the training.

     Training Evaluation:

Participants will undertake a simple need assessment before the training to identify the knowledge gaps and also after the training   so as to monitor knowledge and skills gained through the training