Facilitation and Communication Skills Training

Facilitation and Communication Skills Course.

Course Preamble
This training on Facilitation and Communication Skills enables a manager or officer at any level in

Non-governmental, government, or industry, to facilitate meeting, trainings and write reports. Whether you

want to or not, you write to explain
things, to smooth relationships and to convince others of the value of some course of action. Writing
must be clear, concise, complete, and correct. It must also convey your message in a courteous
tone. The training will help you to identify the range of this kind of writing, the forms it takes, and
the persuasive techniques it requires.
When you have completed this course, you will be able to define the key concepts associated with
Advanced Report Writing, minutes taking and you will be able to comfortably facilitate meetings
or trainings.
Expected Training Outcomes
✓ Advanced Report Writing skills
✓ The functions of communication
✓ Barriers to effective communication
✓ Advanced Report writing skills – Sentences; tips on joining words and punctuation
✓ Some common report writing faults to avoid
✓ Writing good paragraphs
✓ Transitions and ordering the parts
✓ Overcoming writer’s block: subjectivity; objectivity and bias
✓ Mapping your business process for effective communication and report writing
✓ Data collection and analysis for report writing
✓ Writing of: project proposals and technical reports
✓ Project progress report template
✓ Conducting meetings
✓ Minutes taking